terms & conditions
Last updated: October 25, 2025
These Terms of Use (the “Terms”) govern your access to lumimediagroup.com (the “Site”) and our services. By using the Site, you agree to these Terms and our Privacy Policy.
Services & scope
We create wedding, event, and brand films and related deliverables. Specific scope, fees, timelines, and rights are defined in your proposal/statement of work (SOW) or invoice.
Booking, deposits, rescheduling
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Booking: A signed SOW/quote and a non-refundable deposit (retainer) secure your date.
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Balance: Due as stated in your SOW (often before final delivery).
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Rescheduling: Subject to availability and may require a reschedule fee.
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Cancellations: Deposits are non-refundable. Additional cancellation terms are in your SOW.
On-site production
Client will secure venue access, filming permissions, schedules, and any required releases. We may refuse or stop work where safety, legality, or policy concerns exist.
Weather, force majeure, and contingencies
We aren’t liable for delays or inability to perform due to events beyond our control (e.g., severe weather, illness, travel disruptions, government orders). We’ll make reasonable efforts to reschedule or provide alternatives.
Drone & location compliance
Aerial work depends on legal permissions, airspace rules, and weather. We’ll advise on feasibility and permitting; if permits are denied or unsafe, alternatives are used.
Deliverables, revisions & turnaround
Deliverables and timelines are defined in your SOW (e.g., highlights, ceremony films, recaps, reels). Unless stated otherwise, packages include one round of reasonable revisions for the primary edit. Excess revisions or change requests outside scope may incur additional fees and extend timelines.
Payment terms, late fees & rush
Payments are due per SOW/invoice terms. Late balances may accrue fees or pause work. Rush services (e.g., <72h) are billed at published rush rates.
Licenses & usage
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Private clients (weddings/celebrations): You receive a personal, non-commercial license to download, display, and share your film(s). Commercial use requires written permission.
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Business/brand clients: License scope (territory, term, media, paid ads, etc.) is defined in the SOW.
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Music: Licensed for the agreed use/platforms. Re-licensing for additional platforms may require fees.

